The Brick and Mortar Reporter Podcast celebrates one year! Without much fanfare, the Brick and Mortar Reporter Pdcast launched on March 1, 2014. We didn’t know what we didn’t know, so those first few months were slow going. We are thankful for the support of friends and family who have been with us since the …
As a natural introvert, I am scared of networking. Don’t judge. It’s more common than you think. Networking doesn’t come naturally to me, but even beyond that, I miss more than half of the networking opportunities that come into my life because I am not looking for them. I sit idly by and the …
When your business is doing well, it doesn’t mean that there aren’t areas to improve. Maybe it’s just me, but I am constantly fiddling with things. I can’t help myself. Many times, I am doing it to try to drive a positive change in revenue. Other times I am trying to lower my cost …
For any business to survive, providing stellar customer service must be a core value. It’s actually painful to see the dis-service that so many companies are doing to customer service. Bad customer service affects a business, but it can also affect the businesses in a surrounding area. If you are in a tourist …
“Find a way” is one of my favorite Diana Nyad quotes. This has been my mantra as I rebuild my life into what I want it to be. After seeing Diana’s one woman show called “Onward”, I am even more inspired by the life of Diana Nyad. So many business lessons can …
No one likes to focus on their weaknesses, but sometimes you can’t avoid them. Planning is not Christy’s strength. Taking action, well she has that down to a science. But there is no sense in going through life taking action willy nilly, when the outcome could be so much different with a little planning. …
One week into “Season” and Christy shares some highlights and lessons she has learned. Business is good! What a relief, it seems like the crowds are big and they are spending money. While individual nights can fluctuate, overall Christy is earning above her minimum threshold every night. A few observations from the …
Have you ever felt like you will never be able to have the life you truly want? It’s easy to be completely overwhelmed by all of the steps between where you are and where you want to be. Taking action is the key to getting what you want out of life. How do you …
Zig Ziglar said it best when he said, “You can get everything you want in life if you help enough other people get what they want in life.” It seems counter-intuitive to focus on helping other people when your business is in survival mode. The strange thing about it is that this is completely true. Christy reveals how …
It is no secret that these last 8 months have been a struggle for Christy’s business. We are now on the cusp of the busy season and this is the moment Christy has been waiting for. As we ease into the heart of the season, there are a few things Christy needs to especially pay …